Contact Us

Order Status:

Please visit https://www.17track.net/en to track it online.

Other Questions:

You might find the answer to your question on our FAQ Help Center, Or leave your message directly in this contact form!

Our office hours are 9 am-5 pm EST - we respond to most emails within a business day, but if you don't get a response from us, please check your spam bin!

Be patient my friend, we are doing our best to get back to you as fast as possible! Please do not send multiple emails as this could delay our response time.

Email: support@basicskincarepro.com

Company Address:GRACE FIELD LIMITED, 183 QUEEN'S ROAD CENTRAL, UNIT 1001-8, 10/F., COSCO TOWER,Sheung Wan,Hong Kong Island, Hong Kong Special Administrative Region

Phone number:00852-8173282